Fiesta Americana Hacienda San Antonio El Puente Resort & Spa, Cuernavaca
About Resort
Fiesta Americana Hacienda San Antonio El Puente Resort & Spa is a 5-star Cuernavaca hotel featuring a blend of colonial charm and modern amenities. Key offerings include
Rooms & Amenities
Fiesta Americana offers
Dining Options
On-site dining includes a
Leisure Facilities
The resort features a
Events & Local Attractions
Fiesta Americana provides event spaces with a perfect blend of colonial architecture and modern amenities for business and social gatherings. Nearby attractions include the archaeological zone of Xochicalco and the largest flower gardens in the world,
Select your room type
Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
What our guests says about facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
- Billiard tables
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
The Hacienda is a beautiful property that has been well maintained, with gorgeous gardens and ample walking spaces. However, the overall experience is marred by inconsistent service, issues with room amenities, and a dining experience that falls short of expectations. While the ambiance is delightful, improvements are needed to enhance both the relaxing experience and service quality.
We had a lovely family getaway at this hotel, especially with our dog who was welcome to explore the grounds without restrictions. The staff was excellent and very helpful. However, there were some frustrations with service issues like room service and maintenance that could really dampen the experience. Overall, it's a beautiful place that just needs a bit better management.
I had a mixed experience at this hotel. The grounds are stunning and well-kept, with lovely gardens and inviting pools. However, the rooms were quite dark, and I found the food options underwhelming. While the staff were nice, the service could definitely be improved. It seems like the hotel is in need of some updates to match the beautiful surroundings.
Our stay at the resort was a remarkable getaway, especially since we could bring our dog along and enjoy the beautiful grounds together. The level of service was outstanding, making our experience even nicer. However, we faced some challenges with noise from a barking dog in a nearby room, which was quite disruptive. Overall, it's a pet-friendly resort that offers a unique experience in a serene environment, but the noise could be an issue for some guests.
I had a mixed experience at this resort. The property is stunning and well-maintained with beautiful gardens and pools. However, there were several issues with the service and dining options that left much to be desired. Overall, it felt like a nice place, but some improvements are definitely needed.