Fiesta Americana Hacienda San Antonio El Puente Resort & Spa Cuernavaca, Cuernavaca ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Reforma 2 Fraccionamiento Real Del Puente, Cuernavaca, Mexico, 62790

Fiesta Americana Hacienda San Antonio El Puente Resort & Spa is a 5-star hotel combining colonial architecture with modern comforts. This spa hotel offers features such as heated pools, a restaurant serving Mexican and international cuisine, and dog-friendly accommodations.

Rooms & Amenities

The property includes 148 rooms and suites decorated with period furniture and modern amenities like air conditioning, LCD TVs, and complimentary Wi-Fi. Some rooms offer private balconies with views of gardens or the hacienda's original structure.

Dining Options

Dining at Fiesta Americana includes a restaurant that serves traditional Mexican dishes and international proposals, along with a bar for drinks. Room service is available 24 hours for in-room dining.

Leisure & Activities

The resort features two heated outdoor pools, a jacuzzi, and a spa offering personalized treatments. Guests can participate in nearby activities like visits to the Robert Brady Museum or the Gardens de México.

Services & Local Area

Fiesta Americana provides facilities for events and meetings, with personalized assistance available. The property also features several transport options, including bus services nearby for easy access to local attractions.

“Nestled in the heart of central Mexico, this hotel offers amazing views and easy access to charming local sights that truly enhance your stay.”view full review

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“A serene escape with stunning architecture and beautiful gardens.” view full review

Check-in/Check-out

from 15:00-23:00

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of US$25 per person per day.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are allowed on request.

Year renovated:2012

Number of floors:7

Number of rooms:147

Former name

fiesta americana hacienda san antonio el puenta cuernavaca

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

3 persons

325 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

435 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Junior Suite

Max:

2 persons

540 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Cuernavaca 8.7 mi

Airports

Benito Juarez International (MEX) 62.6 mi

Lic. Adolfo Lopez Mateos International (TLC) 67.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

I had an amazing experience at the on-site restaurant where I celebrated a special occasion. The buffet offered a vast variety of delicious dishes, expertly prepared and beautifully presented. Every item I tried was flavorful, making each meal nice. This restaurant definitely deserves high praise!

Grace34. United States, 2024-05-01Read full review on

Relaxing Spa Retreat

The spa at the resort was a true retreat! I indulged in a relaxing treatment that helped me unwind after a long day of exploring. The atmosphere was tranquil, and the staff was attentive, ensuring a rejuvenating experience. I left feeling refreshed and ready for more adventures.

Bob76. Canada, 2024-06-15Read full review on

Great for Families

During my stay, I was thrilled to find that there were plenty of amenities for children! The outdoor area featured two large soccer goals, which kept my kids entertained for hours. The staff also provided a snack service by the pool, making it easy for parents to relax while knowing the kids were having fun.

Carl89. Australia, 2024-07-22Read full review on

Cozy and Comfortable Room

My room at the hacienda was cozy and perfect for my needs. Even though it wasn’t the biggest space, it was beautifully decorated and had all the necessary features for a comfortable stay. The cleanliness of the room was impressive, adding to my overall enjoyment of the resort.

Robert21. United Kingdom, 2024-08-30Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Golf course
Pool tables

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Reforma 2 Fraccionamiento Real Del Puente, Cuernavaca, Mexico, 62790

Map view

street view

Reforma 2 Fraccionamiento Real Del Puente, Cuernavaca, Mexico, 62790

City landmarks

Square

Centro

5100 ft

Carretera Taxco-Cuernavaca Mexico 95D Xochitepec

Balneario Campestre Xochitepec

1.4 mi

University

Tecnologico de Monterrey in Cuernavaca

1.6 mi

Spa Center

Balneario San Ramon

2.0 mi

Zoo

Bungalows Zoviq

2.1 mi

Parks

Temazcal Zoviq Park

2.3 mi

Prolongacion Nicolas Bravo 25 Acatlipa

Aquatic Park Water Eye Temixco

2.6 mi

Privada Ojo de Agua

Balneario Ojo de Agua

2.6 mi

Mall

Plaza Solaz Temixco

3.0 mi

Store

Chedraui Temixco

3.0 mi

Federal Highway Mexico-Acapulco Km. 85

Ex Hacienda de Temixco

3.5 mi

Amusement & Theme Parks

Beraka Adventure Park

3.9 mi

Nearby

Spa Center

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

1600 ft

Restaurants

HUN Fondita Yucateca

200 ft

Calle Republica de Nicaragua 65

Reviews and Ratings <br />

Feedback from previous guests about their experience.

68%

loved the resort and would return for another relaxing stay

6.8/10

Nice

Rooms

7.0

Location

7.5

Service

6.5

Dining

5.5

Chris

United States of America, March 2025

7.4/10

The Hacienda is a beautiful property that has been well maintained, with gorgeous gardens and ample walking spaces. However, the overall experience is marred by inconsistent service, issues with room amenities, and a dining experience that falls short of expectations. While the ambiance is delightful, improvements are needed to enhance both the relaxing experience and service quality.

Rooms

The rooms were basic and facing a wall, lacking amenities like extra coffee pods and bottled water. Rating: 6/10

Service

Service lacked attention, with room service being slow and indifferent, leading to a disappointing overall experience. Rating: 4/10

Location

The location is picturesque with beautiful gardens, making it a lovely setting. However, access can be confusing. Rating: 7/10

Dining

Dining was a challenge; there were issues with orders and the food quality was poor, leading to disappointment. Rating: 3/10

Facilities

The facilities included nice gardens and two pools, but one particular issue was kids using the jacuzzi area, which disrupted the relaxing environment. Rating: 6/10

Louis

United States of America, December 2024

6.6/10

We had a lovely family getaway at this hotel, especially with our dog who was welcome to explore the grounds without restrictions. The staff was excellent and very helpful. However, there were some frustrations with service issues like room service and maintenance that could really dampen the experience. Overall, it's a beautiful place that just needs a bit better management.

Rooms

7.0

Our room had a nice view of the garden and was spacious, but it felt a bit dark at times.

Service

6.0

The personnel was excellent and very helpful; however, we faced some issues, such as slow room service and maintenance that took a while.

Location

7.0

The hotel grounds are stunning and give a ‘park-like’ feel, but it’s somewhat isolated with not much nearby.

Dining

5.0

The food was serviceable but could be improved – the buffet was average and room service wasn’t worth the price.

Facilities

8.0

The pool area is nice and well-kept, although dogs are not allowed to swim, they can be nearby.

Hugh

United States of America, December 2024

6.0/10

I had a mixed experience at this hotel. The grounds are stunning and well-kept, with lovely gardens and inviting pools. However, the rooms were quite dark, and I found the food options underwhelming. While the staff were nice, the service could definitely be improved. It seems like the hotel is in need of some updates to match the beautiful surroundings.

Rooms

6.0

The rooms were spacious but lacked adequate lighting, making them feel a bit gloomy.

Service

5.0

The staff overall were polite, but I found them to be somewhat unhelpful when addressing concerns.

Location

7.0

The hotel is set in a beautiful area, which is perfect for relaxation, but it feels isolated with few options nearby.

Dining

5.0

The food options were limited and not very impressive; the buffet was average at best.

Facilities

8.0

The property has lovely pools and well-maintained gardens that add to the charm of the hotel.

Jimmy

United States of America, October 2024

9.0/10

Our stay at the resort was a remarkable getaway, especially since we could bring our dog along and enjoy the beautiful grounds together. The level of service was outstanding, making our experience even nicer. However, we faced some challenges with noise from a barking dog in a nearby room, which was quite disruptive. Overall, it's a pet-friendly resort that offers a unique experience in a serene environment, but the noise could be an issue for some guests.

Rooms

8.0

The accommodations were spacious and well-equipped, perfect for our needs but lacked some charm compared to the exquisite surroundings.

Service

10.0

The service was excellent, with staff always available to assist and speak English when needed, enhancing our experience.

Location

10.0

The setting is truly picturesque with exquisite gardens and well-maintained grounds, making it feel like a luxurious escape.

Dining

9.0

Dining was a highlight, with delicious options and a great selection of wines that complemented our meals well.

Facilities

8.0

The resort features beautiful gardens and outdoor areas that add to the relaxation and enjoyment of the stay, although the amenities could be better managed during busy times.

Joseph

United States of America, October 2024

5.8/10

I had a mixed experience at this resort. The property is stunning and well-maintained with beautiful gardens and pools. However, there were several issues with the service and dining options that left much to be desired. Overall, it felt like a nice place, but some improvements are definitely needed.

Rooms

7.0

The rooms were spacious and appeared clean, but lacked some personal touches and maintenance. They felt a bit sterile and left me wanting more comfort.

Service

5.0

Service was hit or miss. While some staff were friendly, there were times when I felt ignored, especially when asking for assistance with the car charging. Overall, it could use a bit more attentiveness.

Location

6.0

The location is beautiful with well-kept gardens, but it's quite remote. If you want to eat outside the resort, you're going to need to drive.

Dining

5.0

Dining was a challenge; the limited menu options were disappointing, and the quality of the food did not meet my expectations. I had to send back a couple of dishes.

Facilities

7.0

The facilities, especially the pools, are large and inviting. However, I wish there were more dining choices available on-site.